How do I place my graphic design order?
Orders may be placed by first completing the Graphic Design Request Form so that we may schedule a consultation to discuss your needs and provide a price quote.
Can I place my order by paying directly through the site?
Yes! You may place an order directly on the site after you have submitted your Graphic Design Request Form and received a consultation and price quote.
What is the expected turnaround time for my order?
During your initiatial consultation you will receive an estimated turnaround time to receive your design samples. Please keep in mind that turnaround times may increase depending on the time it takes to receive necessary information from client to complete the project. Any requested revisions will also increase the turnaround time for receipt of final graphic design.
How do I obtain status updates for my order?
During the design process we do not provide updates until the samples are ready. However, if you have any questions during this period you may email firstname.lastname@example.org and you will receive an update within 1-3 business days (holidays may increase this time).
Can I have a website I already own updated?
How may revisions am I allowed?
For all graphic design projects you are permitted 2 rounds or revisions. Any additional revisons prior to design finalization will require a fee of $25 per revision.
What are your hours of operation?
Monday - Friday: BY APPOINMENT
What forms of payment do you accept?
I've changed my mind. How do I cancel my order?
If the project is terminated before services has been started, Popular Demand Marketing will refund the amount paid by client minus any NON-REFUNDABLE deposits paid.
What if I submit my payment before completing the Graphic Design Request Form?
If your quote amount is the same as the upfront payment made, then no further payment is required and we will move forwad with the design process.
If your quote is more than the upfront payment made, then you will receive a seperate invoice for the remaining balance owed for your graphic design project.
Invoices under $550 MUST be paid-in-full upfront.
Invoices above $550 require a contract and a NON-REFUNDABLE DEPOSIT.